Christmas Theme Suite, 8 Pieces Gift Pack, Crystal Display, Home Decor
The suite contains 7 geo boxes mineral specimens and 1 light base.
Please note that this is a natural product; crystals may have small imperfections. The handcrafted fair-faced concrete base may also show minor flaws or color variations.
The Christmas Mineral Theme Suite
Maintenance
The cement can be cleaned with water if the surface is dirty. Hold it gently to prevent bumping and damage.
Inroduction
Touch the switch: Click to light up/breathing mode/off ... cycle in sequence. Long press for brightness adjustment in the lit state.
Shipping to USA
We are pleased to offer FREE Standard Shipping on orders to the entire US. For faster shipping service, you can select from our Express Shipping option.
Following regions and military addresses that are notaccepted:
First 3 digits of the postal code:
- 006-009:Puerto Rico, Virgin lslands
- 967-999:Hawaii, Guam
- 995-999: Alaska
- APO/FPO military addresses are not accepted
* For U.S. orders, you must sign for purchases of $300 or more regardless of any signature waiver on file with the carrier. Any order of $300 or over needs an adult signature.
* Above shipping times are estimates quoted by our courier companies, so GeoStellar cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that GeoStellar will do our best to limit any inconveniences that may arise.
*GeoStellar temporarily does not support transactions in North Korea, Syria and Iran.
International Shipping
For your convenience, we are happy to ship our products to most place in the world. For detailed information on standard and expedited delivery, please contact us geostellar.shop@hotmail.com before ordering to determine delivery availability.
* Express Shipping cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Standard Shipping method.
* Please note that the above shipping times are estimates quoted by our courier companies, so GeoStellar cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that GeoStellar will do our best to limit any inconveniences that may arise.
Tracking An Order
You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at geostellar.shop@hotmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at geostellar.shop@hotmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at geostellar.shop@hotmail.com.
We take every precaution to ensure your order arrives safely and securely. All products are wrapped and padded with the utmost care, especially since many of our items are fragile both physically and energetically. However, once the package leaves our facilities, we cannot guarantee its condition during transit.
Damaged Items:
If your order appears to have been damaged in transit, please contact us via email at geostellar.shop@hotmail.com within 7 days of delivery. Be sure to include clear photos of the damaged item(s) from multiple angles or clear videos. We will assess the damages individually and work to provide a return, refund, or replacements of the same value. If your return is approved, we will provide a shipping label for the return of broken or damaged items. Returns must be received within 14 calendar days of providing the return label. Please note, shipping costs are non-refundable.
Sale Items:
Sale items are not eligible for returns or exchanges. However, if a sale item is damaged in transit, you have 7 days to contact us for a return label. After this 7-day period, we will no longer be able to accept a return for the sale item.
Missing Items from Order:
We carefully prepare each order, but if a product is missing, please let us know and we will present options. Please note items could be mixed in with our packaging, please dump out all packaging materials to make sure the item is not hiding.
Lost orders:
While we take every precaution to ensure safe delivery, we cannot guarantee shipment once it is with the carrier. If your order appears to have been lost in transit, we will work with you to determine the best option, which may include filing a missing mail claim, providing a replacement, or issuing a refund.